1. When Priorities Change:
We're changing direction.
We're realigning our focus to what matters most.
2. When Facing Challenges:
- It shouldn't be this hard.
- This is tough, but we'll figure it out together.
3. When Rebuilding Trust:
- Sorry you're upset.
- I value our trust. Let's discuss how we can move forward.
4. When Motivating the Team:
- We need to work harder.
- We can do this. Here's how today's work directly impacts our goals.
5. When Proposing a Change:
- This is what we're doing now.
- This shift will help us achieve our goals faster.
6. When Encouraging Initiative:
- You need to take ownership.
- What approach would you take to lead this effort?
7. When Strengthening Team Accountability:
- This is on you.
- Your role is essential to driving this result.
8. When Clarifying Miscommunication:
- That's not what I said.
- Let me rephrase to ensure we're aligned.
9. When Responding to Tough Questions:
- I'm not answering that.
- Great question. I don't have an answer now, but I'll confirm and follow up.
10. When Setting Expectations:
- Just get it done.
- Here's the outcome we're aiming for and why it matters.
11. When Acknowledging Contributions:
- Good job.
- Your work made a big difference on this task. Thank you.
12. When Offering Encouragement:
- Keep trying.
- I see your progress. Keep going—it's paying off.
Credit: Eric Partaker. Thank you for sharing such an insightful and well-researched article.