1. Takes Accountability:

    • Show it: Admit mistakes, offer solutions, actively participate in problem-solving.
    • Foster it: Use the "3 R's": Recognize the issue, take Responsibility, and Resolve it.
  2. Solution-Oriented:

    • Show it: Focus on solutions, suggest alternatives, seek feedback.
    • Foster it: Seek solutions, suggest alternatives, welcome feedback.
  3. Puts Team Before 'I':

    • Show it: Collaborate, support colleagues, prioritize team success.
    • Foster it: Prioritize team goals in actions.
  4. Demonstrates High Integrity:

    • Show it: Follow ethics, company policies, align words with actions.
    • Foster it: Use the "Ethical Decision Framework": assess, identify issues, evaluate options, decide, reflect.
  5. Listens Before Speaking:

    • Show it: Give full attention, understand first, ask clarifying questions.
    • Foster it: Practice active listening: paraphrase, summarize.
  6. Open-Mindedness:

    • Show it: Embrace diverse perspectives, welcome feedback, adapt to change.
    • Foster it: Embrace "Beginner's Mind": be curious, suspend judgment.
  7. Communicates with Radical Candour:

    • Show it: Offer honest feedback, handle tough talks respectfully.
    • Foster it: Practice Radical Candour: Care Personally, Challenge Directly.
  8. Emotional Intelligence (EQ):

    • Show it: Manage emotions, understand perspectives, build relationships, navigate social situations.
    • Foster it: Develop self-awareness, regulation, empathy, social skills, motivation.
  9. Demonstrates Humility:

    • Show it: Acknowledge strengths/weaknesses, credit others, seek growth.
    • Foster it: Practice "3 H's": Honesty, Humility, Humanity.
  10. Gets Things Done:

  • Show it: Set clear goals, prioritize tasks, overcome obstacles, deliver results.
  • Foster it: Apply SMART goals: Specific, Measurable, Achievable, Relevant, Time-bound.
  1. Loves Upskilling:
  • Show it: Learn continuously, acquire relevant skills, share knowledge.
  • Foster it: Embrace a Growth Mindset: tackle challenges, seek learning opportunities.
  1. Shows Empathy:
  • Show it: Understand colleagues, offer support, foster empathy.
  • Foster it: Practice "3 E's": Engage, Empathize, Encourage.


Credit:Véronique Barrot. Thank you for sharing such an insightful and well-researched article.